Terms and Conditions
Effective January 1, 2026
Classic Rialto Concrete Company, rialtoconcretecompany.com, team@rialtoconcretecompany.com
Agreeing to these terms
These terms apply when you use this website or ask Classic Rialto Concrete Company for an estimate or for work at your property. By using the site or booking a job with us, you agree to them. If you don't agree, please don't use the site or book work through it.
Your written estimate or contract for a specific job also applies to that job. If something in your contract conflicts with these terms, your contract wins, because it was written for your property and your project.
What we do
Classic Rialto Concrete Company is a concrete contractor in Rialto, CA. We build driveways, patios, sidewalks, steps, pool decks, garage floors, footings, foundations and other flatwork, which covers flat slabs on the ground, along with related concrete services. You can see the full list on our home page and read more about our crew on our About page.
The descriptions on this site are general. They show the kind of work we do and how we usually approach it, and they aren't an offer or a promise for any particular job. What we agree to do for you is set out in your written estimate or contract.
Estimates and pricing
We give free estimates at your property, with no obligation. An estimate is based on what we can see and measure on the day we visit, so it reflects the size of the area, the condition of the ground, access for equipment and trucks, removal of any old concrete, and the finish you choose.
Some conditions only show up once the old slab is out or the ground is dug, such as soft or wet soil, buried debris, roots or pipes. If we find something that changes the work or the cost, we'll stop and talk with you before we go further, and any change in price will be agreed in writing before we do the added work.
An estimate stays good for the period written on it. After that, material and labor costs may have changed, so we may need to update it before we schedule the job.
Scheduling, weather and cancellation
We'll give you a start date and an expected timeline when you book. Concrete depends on weather, so we may move a pour if it's too hot, too cold, raining or too windy to place and finish the concrete properly. We'd rather move a date than pour a slab that won't hold up, and we'll let you know as soon as a change is needed.
Ready-mix deliveries, permits and inspections can also affect timing. We aren't responsible for delays caused by weather, suppliers, inspectors or other things outside our control, though we'll keep you informed and get back on schedule as soon as we can.
If you need to reschedule or cancel, please call us at (909) 546-5019 as early as you can. If we've already ordered materials, scheduled a concrete delivery or started work, you may be responsible for those costs as described in your contract. This doesn't limit any cancellation rights California law gives you.
Payment
Payment amounts, any deposit and the due dates are set out in your written estimate or contract. Any deposit we ask for will follow California rules for home improvement work.
Final payment is due when the work is complete as described in your contract. Complete means the concrete has been placed, finished and cleaned up, even if it still needs time to cure, which is the waiting period while it hardens and gains strength before you walk or drive on it.
If a payment is late, we may pause work until it's made, and we may use the remedies California law allows a contractor to collect what's owed.
Your property and access
You agree that you own the property or have the owner's permission for the work. You're responsible for letting us know about anything we can't see, such as sprinkler lines, private utility lines, septic parts or property line questions, before we dig.
Please give our crew and the concrete truck clear access on work days. Keep people, pets and vehicles off fresh concrete until we tell you it's ready, because marks, tire tracks and damage from early use aren't covered by any warranty.
Trucks and equipment can leave marks on lawns, landscaping or nearby paving even with care. We'll take reasonable steps to protect your property, but some wear along the access path is a normal part of concrete work.
Warranty and what concrete does on its own
Any warranty or guarantee for your job is the one written in your contract. Apart from that, the work and this website are provided without any other warranties, to the extent California law allows.
Concrete shrinks as it cures and moves with the ground, so small hairline cracks are normal and aren't a defect. We cut control joints, which are planned grooves that give the slab a place to crack neatly, but they guide cracks rather than stop them all.
Color, texture and finish can vary from one pour to the next and from a sample or photo, and stamped or colored concrete will show some natural variation. We also don't warrant against damage from ground movement, tree roots, poor drainage on neighboring property, heavy vehicles the slab wasn't built for, deicing salts, chemicals, or lack of the care we recommend.
Limits on our liability
To the extent California law allows, Classic Rialto Concrete Company isn't liable for indirect, incidental or consequential losses, such as lost use of your property, loss of income or similar costs, arising from our work or from using this website.
If we're found responsible for a loss connected to a job, our total liability is limited to the amount you paid us for that job, unless the law requires otherwise. Nothing in these terms limits liability that can't be limited under California law.
Using this website
The information on this site is general and may not fit your property. It isn't engineering, legal or permit advice, and you shouldn't rely on it in place of an on-site estimate or the advice of the office that issues permits where you live.
We try to keep the site accurate, but we don't promise that every page is complete, current or free of errors. Links to other websites are for your convenience, and we aren't responsible for their content.
Settling a disagreement
If you're unhappy with our work or have a billing question, please call us first. Most problems are easier to fix when we can look at the slab together, and we'll make a real effort to work it out with you.
If we can't settle it between us, either side may ask for mediation before going to court. Any legal action will be brought in the courts of San Bernardino County, California, unless the law requires a different place.
Governing law
These terms and any work we do are governed by the laws of the State of California, without regard to rules that would apply another state's law.
Changes to these terms
We may update these terms from time to time. The version posted on this page applies from the day it's posted, and the terms in place when you signed your contract continue to apply to that job.
Questions about these terms
If you have a question about these terms or about working with a concrete contractor in Rialto, CA, call us at (909) 546-5019 or use the form on our Contact page. We reply within 1 business day.